AVIASIS - System Integral Service

Legal Document

Privacy Policy

This Privacy Policy is an integral part of the Public Offer Agreement for the provision of travel services.
Publication date: November 7, 2024

Limited Liability Company "AVIATION SYSTEM INTEGRAL SERVICE" (LLC "ASIS"), legal entity identification code 38396957, registered address: 19 Soborna Street, Sumy, 40000, Ukraine, considers it its duty to protect the confidentiality of personal information of its clients (hereinafter referred to as "User" or "Passenger") who visit the website: https://aviasis.com.ua

This Privacy Policy applies to all information that the Service Provider may receive about the User while using the services available on the domain aviasis.com.ua. By visiting our Website or submitting requests for services, you fully agree to this Privacy Policy.

Definitions

Personal Data

Any information relating to an identified or identifiable natural person.

Identifiable Natural Person

A person who can be identified directly or indirectly, particularly by reference to an identifier such as name, identification number, location data, or online identifier.

Data Subject

An individual whose personal data is processed.

Controller

A natural or legal person, public authority, agency or other body that determines the purposes and means of processing personal data.

Processing of Personal Data

Any operation performed on personal data, whether automated or not, including collection, recording, organization, structuring, storage, modification, retrieval, consultation, use, disclosure, transmission, restriction, deletion or destruction.

Confidentiality of Personal Data

An obligation of the Service Provider or other persons having access to personal data not to disclose such data without the consent of the data subject or other lawful basis.

Cookies

A small piece of data sent by a web server and stored on the User's computer, which the browser sends back to the server each time the User accesses the website.

IP Address

A unique network address of a device within a computer network that uses the Internet Protocol.

General Provisions

Use of the Website services constitutes the User's consent to this Privacy Policy and the terms of personal data processing.

If the User does not agree with this Privacy Policy, they must stop using the Website services.

This Privacy Policy applies only to the Website of the Service Provider. The Service Provider does not control and is not responsible for third-party websites that may be accessed through links on the Website.

The Service Provider does not verify the accuracy of personal data provided by Users.

Subject of the Privacy Policy

This Privacy Policy establishes the Service Provider's obligations regarding non-disclosure and protection of personal data provided by Users when ordering booking services and other services through the Website.

Personal data processed under this Policy may include:

  • Surname, name and patronymic
  • Date of birth
  • Gender
  • Email address
  • Phone number
  • Passport details (number, country of issue, validity)
  • Residence address (country, city)
  • Payment card information
  • Other data necessary for booking travel services

The booking system also automatically collects technical data, including:

  • IP address
  • Cookies
  • Browser information
  • Time of access
  • Page address
  • Referring page

Cookies are used to store small text files on the User's device in order to improve website functionality and collect statistical information. If the User considers the use of cookies unacceptable, they may disable cookies through browser settings. However, some services may become unavailable.

Legal Basis for Processing

The Service Provider acts as the "data controller" within the meaning of the Law of Ukraine "On Personal Data Protection" (No. 2297-VI) and as a data controller under the EU General Data Protection Regulation (GDPR) 2016/679.

Personal data is processed only if at least one of the legal bases provided for in Article 6 of the GDPR applies, including:

  • Processing necessary for the conclusion and performance of a contract to which the User is a party;
  • Processing required by the legislation of countries where the air transportation offered by the Service Provider is formed.

Purposes of Personal Data Collection

Personal data may be used for the following purposes:

  • Identification of the User for booking services and concluding travel contracts
  • Providing access to personalized website resources
  • Communication with the User regarding bookings and requests
  • Fraud prevention and security verification
  • Verification of the accuracy of personal data
  • Creation of a user account
  • Informing Users about booking status
  • Processing payments
  • Customer support
  • Sending updates, offers and newsletters (with User consent)

Methods and Terms of Data Processing

Personal data may be processed without time limitation by lawful methods, including automated information systems.

The User agrees that personal data may be transferred to airline booking systems and airlines.

Personal data may also be transferred to third parties such as courier services, postal services or telecommunications providers solely for the purpose of fulfilling the User's order.

Personal data may be disclosed to authorized public authorities only in accordance with the law.

The Service Provider implements organizational and technical measures to protect personal data against unauthorized access, destruction, modification or disclosure.

Rights of Data Subjects

In accordance with Ukrainian legislation and GDPR, Users have the right to:

  • Access their personal data
  • Obtain information about the processing of their data
  • Request correction or deletion of inaccurate data
  • Restrict processing of personal data
  • Withdraw consent to data processing
  • File complaints with supervisory authorities or courts
  • Obtain protection against automated decision-making affecting their rights

Requests regarding personal data may be submitted to: office@aviasis.com.ua. The Service Provider will process such requests as soon as possible, but the response time may be up to one month.

Security

The Service Provider applies reasonable administrative, physical and technological security measures to protect personal data from unauthorized access, misuse, destruction or disclosure.

While the Service Provider takes commercially reasonable security measures, it cannot guarantee absolute security of information transmitted via the Internet.

Additional Provisions

The Service Provider reserves the right to modify this Privacy Policy without prior consent of Users. The updated Privacy Policy becomes effective from the moment it is published on the Website.

Contact Information

AVIATION SYSTEM INTEGRAL SERVICE LLC

Phone+38 (0542) 619-260
Emailoffice@aviasis.com.ua
Publication dateNovember 7, 2024

Data Protection Authority in Ukraine: The supervisory authority responsible for personal data protection in Ukraine is the Office of the Ukrainian Parliament Commissioner for Human Rights. Users may contact this authority if they believe their personal data protection rights have been violated.